Tourist and hotel companies always compete to provide their guests with the best and quality service. Nowadays it means the use of advanced and innovative technological solutions.
Last year the Croatian hotel company Arena Hospitality Group introduced a unique ''digital key'' service, which, through specially developed mobile application, enables opening of electronic locks in hotel rooms and apartments with smart phones.
This year the company has launched a new ''handy'' service for guests. Upon arrival at one of the Arena Hospitality Group hotels, a mobile device on a special ''docking'' (charging) station will be at guests' disposal in their rooms and apartments. The mobile device offers several options free of charge such as unlimited international and local calls, internet access, destination tour guide, the phone number of the reception on a speed dial and information on emergency services.
The mobile device comes with a ''handy'' operating system as a custom version of Android that enables customizing of language settings in accordance to guests' preferences.
The Arena Hospitality Group company implemented this service with the Tink Labs Limited company from Hong Kong and their branch office in London. After the implementation of the new service in the hotels Park Plaza Arena and Park Plaza Histria in Pula, by the end of 2017, the same service is to be introduced in eight hotels of the Group in Germany and Hungary.